Jim J Burbank , IL August 21, 2016 Appliance: Model DLGX7701VE My new dryer didn't come with an optional drying rack Contacted support and although my machine wasn't posted as compatible with the rack, support contacted their researchers and confirmed that it was the rack I needed. 4 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes