I found a video online that showed me how to run diagnostics on my unit and was able to determine the parts needed. I had previously used the video on this site to repair the matching washer that was leaking so I came back to AppliancePartsPros'com to get the dryer up and running again. Unfortunately, the dryer in the instructional video did not match the dryer I have so I ordered a service manual to determine how to take apart the dryer to replace the parts.
One part came damaged from shipping, and I emailed photos and received a prompt response. I can't say how the follow-up would have been because I was so excited to have the parts so quickly and to fix something that others said they couldn't and that I fixed the damaged part and used it anyway. Now my friends joke that I could add appliance repair to my handy girl business.