I disassembled it after watching one of your videos for my model dryer on replacing the drum roller support. I then ordered to drum roller kits and follow the instructions in the video on how to replace them. The video was very easy to follow and I made the repairs with just one problem. The video showed removing and replacing each roller with two washers. The new drum roller kits came with only one washer per roller. I then had a chat with one of your representatives and they looked into it and informed me that only one washer was needed with the new replacement and that washer would be installed on the front side. Once I receive that information I was able to complete the new installation with no problem.