I watched a couple of videos on the problem and ended up on your website which had a great how-to including the most likely parts. The repair went well with the only surprise being the inside washer on the drum support roller needed replaced also. I wish they came with the roller or I had thought to get new ones. The parts were one for one replacement and the repair solved the problem. I probably replaced more than I needed to as the rollers were the main issue but for the price, it made sense to replace everything it could be since I had the dryer apart for the roller replacement.