Watched a YouTube video. I found what we needed. Ordered the dispenser motor from AppliancePartsPros.com. Received it in two days, then watched video on how to change it out. Steps were very clear and easy to follow. Changed out the part in about 10 min and washer is working like a champ. Thanks to AppliancePartsPros we saved a lot of money and had my washer back running in two days. No waiting for a repair man.