I am a good mechanic and good with my hands. I can figure out and fix just about anything. My washer stopped working and I took it apart and examined everything. In hope against hope I replaced a small pump in hopes that it was not the more pricey control board. The board was bad and I knew it. I ordered a board from Appliance Parts Pros. The part was right, the price was fair and the arrival time was quick. After installing the board the machine still would not work. I called Appliance Parts Pros and had one of the most helpful and informative parts calls I have ever made. The answers were clear and the person I spoke with went way beyond the ordinary and cross checked numerous items and helped me decide to replace the door switch assembly that probably burned out at the same time the control board stopped working. She also provide the needed psychological healing that I needed at the moment knowing I had just spent a lot of money to fix a washer that still was not working. The switch arrived several days later and was an easy install, especially after I had watched the video that Appliance Parts Pro provided on their website. From here on out I will always be buying my appliance parts from Appliance Parts Pros. Thanks again for the perfectly matched parts and the wonderful service.
Kenneth L. Strattan