Scott B Redding , CA February 21, 2015 Error code on keypad said: "short in keypad" Ordered the part-it came in two days! It was a genuine GE part and went in flawlessly with the help of the diagram provided and a short video on you tube. I will use you again! 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes