First I veiwed the site watched video, and attempted to clean out the pump to no avail. Ordered new pump on a Sunday, paid extra but had it installed tuesday. Pump was exactly the right part and fit & functioned flawlessly. I have always & certainly will continue to use AppliancePartsPros for ALL of my appliance part needs. The hardest part of the replacement was moving the heavy washer full of water out far enough to access the pump. You will need a catch pan ( i used tupperware container) to fit under the pump to catch water. Don't open the plug the whole way, just enough to drain water you will probably have to empty the catch pan several times before removing the pump.