Do-It-Yourself Story

Watched demo video on your site. Ordered replacement controller. Methodical dis-assembly. Don't drop the screws into the stove! The new controller did not have a new fascia plate so I had to remove the original one from the broken controller. It's held on by tacky glue. Came off mostly OK but lost a few patches at edges even though I peeled it off very slowly and carefully. I needed a square bit to get machine screws out and a Phillips screwdriver to remove the original controller. Needle nose pliers are also useful. Here's a good tip: take a few pictures of the wiring from different angles BEFORE you dis-assemble the controller. This will allow you to connect up the controller correctly. Most of the challenges were in moving the stove out from the wall and the adjacent cabinets.