Richard B Oxford , MS June 08, 2015 Freezer was working refrig was hot I when online and googled for problems and found several problems and there were videos showing how to test for the problems. I when to Home Depot and brought a ohm meter to do the test. I had never used a meter before but the videos make it look easy. After I ran the test and found was the problem as. I got online and chatted with a tech to confirm my results. The service tech was very helpful on the online chats that I did on a Sunday night about 8pm. The part came in about 2 days and the it was an easy fix. 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours