Do-It-Yourself Story

I called Appliance Pros and wanted to order a replacement drip pan. I could not find the stove ID number but the sales person I spoke to offered to look up any previous order I might have made and found exactly whatI was looking for. I ordered it and it is perfect and now is used daily on my four burner old gas stove. Thanks very much to that woman who was willing to do the search for me.