Jacqueline S Colton , CA October 01, 2015 Glass to cracked and eventually burners started going out Was told by a refrigerator repair person about your site and hard to find parts. Looked it uo ordered it and in addition asked for a manual. Your tech immediately sent it with a nice back up note to contact him if i needed. then we installed it. Perfect fit. Now we will continue to use your site if we need anything else fixed. Thank you also for sending a follow up email to check to make sure it was my order before shipping. Security is important now a days. Sincerely, Jack Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes