Patricia S Richfield , UT October 23, 2023 The guides on on side of the upper dishwasher rack were broken. I located the dishwasher model and serial numbers and then went online to find the replacement part. AppliancePartsPros.com came up in my search and I was easily able to find the part I needed to fix the upper rack. Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes