Whirlpool W10712395 Dishwasher Upper Rack Adjuster Kit OEM Part

The repair kit has everything needed for both sides of the rack but there were no instructions so it took me some time to figure out how it all mounted on the basket. The original design was totally different than the repair kit so it would have been very beneficial to have at least a diagram that showed how everything fit together. That being said, once I figured out how all the parts fit, then it was a very easy repair. You won't reuse any of the old parts except for the end caps that snap on to the ends of the wheel tracks. You'll need a flat-blade screwdriver and a star bit that comes with the repair kit. Take out the entire top basket by removing the end caps from the wheel tracks. Try not to break or throw away the end caps, you will reuse these. Do one side at a time so you can get an idea of where the new wheels and brackets are supposed to be positioned on the basket. There is no left or right side, both sides are exactly the same parts. The old parts basically just unsnap from the basket, I used the screwdriver to help unsnap the old parts. Once those are off then you can start assembling the adjuster. Long plastic piece attaches to the inside of the basket, the metal adjuster slides into the long plastic piece, insert adjuster lever, then screw on the smaller plastic piece on the outside of the basket that holds the entire assembly together. Repeat for the other side. I highly recommend replacing both sides so the repair will last. These are much more robust parts than the originals so they should last several years.

1) 3 clarifications on the assembly: 1. the rack adjuster lever with the "claw"- the claw does not fit into any slots. It just sits up there. It is the knobs on each side of the lever section that fit into the 1/2 moon cutouts of the housing. 2. for the wheel clips in the last step- In order to get them to snap into place, I had to adjust the height of the wheel assembly by releasing the rack adjuster lever. 3. look closely at the rack end-keeper clips. There is a tiny raised lever in the center that when pressed-lifts the lock clasp on the other side. In the video, he just pulls them off and pushes them back on. I guess his are newer and of a more forgiving rubber and mine are a stiffer more brittle plastic. I had to gently and patiently coax mine off and on while confirming it was securely on. Ensure the clasp clicks in place. Watching him do the second one helped the best because of the close-up shot. 2) Watch the entire video on a laptop first. Do not try to do the procedure while watching it for the first time on a phone. I went out and bought a star screwdriver before I learned that they included a nifty adapter. I could not get the tiny video picture to enlarge. The icon that I expected to make full-screen, just tried to send to my TV. 3) This part was cheaper on the Brand Name site, but I'm glad I paid more for this part from this company because I appreciate their dedication to customer service by making this video. 4) I was mad that I had to pay for the entire assembly when I only needed a wheel. Fact: I found a second broken wheel that I did not know about. The old plastic parts were so brittle that 2 of them broke when I removed them and would not have been reuseable.

Ordered the Adjuster Kit which appeared to be the only replacement kit that had the wheel bar and wheels. Arrived in 2 days. The replacement rolling wheel bar and wheel "axles" are metal and much better quality than what came with the dishwasher originally. Everything fit perfectly. Took about 20 minutes.

My Kenmore dishwasher Model 665.13269k112 needed a new adjusters so the rack could slide on the rail tracks. I installed Part no. W10712395 and it works great. It took me about 45 minutes because my eyes could not decipher the photos in the instructions. But after a few retries it all came together. I'm pleased with the results. Shipping of the product was fast. And we needed it fast. Thanks AppliancePartsPros Regards, Guy

The kit arrived early, and just in time for Thanksgiving. When I opened the box, I was skeptical that I ordered the correct parts since they looked COMPLETELY different. The original parts were entirely plastic (no wonder the wheel snapped off); the new ones were steel. But I’ve ordered from Appliance Parts Pros before so I trusted that the kit would work. Getting the old parts off was tricky and took the most amount of time. The directions enclosed were precise which made assembly easy, but the pictures were very dark. Overall a very good experience.