Do-It-Yourself Story

I, William’s mom, broke the handle so I felt responsible for the repair. I’m 60 years old and not too mechanically inclined! I called your customer service number and the very nice guy, who was taking my order, was the most helpful young man! He helped me understand what parts I should need and the order arrived EXACTLY as I was expecting!!! A few YouTube videos and I was able to remove the oven door and put the new handle back on... however I didn’t have the strength to get it back on the stove! My son can take it from here tonight. The hinges have locks and they have to go in a certain way in order to function properly. I’m just not strong enough to handle it and this part of the repair requires some manhandling. The CSR also explained the process so YouTube was just a checklist sort of thing. Thank you Appliance Parts Pro for your courteous and professional service team!!