Leopoldo T El Paso , TX January 31, 2016 Appliance: Model MAGIC CHEF The heat element went bad I watched a video on YouTube to diagnose the problem. After a few test I realism the problem was the heat element. I odered it online and recieved the replacement part in three days. I installed it the same day I recieved it and the refrigerator is working as good as new again. Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes