The video gave me confidence to do this repair myself (along with my sister-in-law). The heating element was delivered in 36 hrs even though I ordered it on Martin Luther King day. It took us 10 minutes to make the repair, 8 of which were consumed just getting up the courage to pull really hard on the connectors to separate them from the heating element. The oven is 19 years old, so those connectors were attached very well! Thanks for a great product and good instructions.