I have a Whirlpool Side-by-side Model ED22PWXBW01. A year ago, the ice cubes started freezing together in the rear of the ice bin for no apparent reason. Although the problem started off small, it gradually grew much worse, and finally I could see water dripping out of the ice mold and into the bin during the fill cycle. Re-levelling the refrig didn’t help, nor did adjusting the cube size / fill level.
With guidance from the video, I removed the icemaker from the wall of the freezer. The problem was immediately obvious. Although the ice cubes were clear and clean, the slick lining of the ice mold was coming loose from the walls of the mold. Although no pieces had actually detached, pieces the size of my thumbnail had curled out from the wall. One of these pieces had formed in the spot where water in the fill cup drains into the ice mold, and was deflecting a small amount of water over the edge of the mold and into the bin.
I bought the replacement ice mold. Using the video guide, I removed the icemaker from the freezer, then removed the old mold from the icemaker and substituted the new one. This was an easy, straightforward process. There was only one hang-up in the entire job. When it came time to re-install the icemaker in the freezer, the video shows that the rear wall of the icemaker should drop down over the heads of two retaining screws in the wall of the freezer. My installation was different. Those two screws actually hold a pair of Z-shaped sheet metal retaining clips, and the edge of the icemaker needs to be be slipped upward, behind the clips, rather than dropping down, over the screw heads. Because this was quite different from the video, it took me half an hour to figure it out. When I finally stepped back and looked at it, it was obvious what was intended, and the job was finished quickly and easily.
My thanks go out to Appliance Parts Pros for making this a quick repair, and much less expensive than calling a repairman.