I first thought that either the refrigerator or the ice maker tray wasn't level since we moved it into our new house. I checked the level of both of them several times, but it didn't help. Then the ice auger broke, so I ordered a new one from Appliance Parts Pros. While changing it I noticed the ice maker tray was leaking from the bottom of the tray as it had a hole in it from corrosion. I then ordered a new one from Appliance Parts Pros and installed it after watching the video. It was very easy to install. Now it works just fine.