1st we changed the water intake valve. That probably would have been the end of the repair however when we plugged it in it didn't automatically fill so therefore we thought the actual ice maker was broken. We then ordered the icemaker. Still nothing. So we unplugged everything and was about to call technician. This is the kicker. I just didn't want to pay a repair person to do what we were doing already. I then went to LG site to trouble shoot. So at the very end of the trouble shooting sheet it said (AND THIS IS KEY) that it can take up to 24 hours for the icemaker to make ice. Well there you have it. We waited and low and behold we have ice. We saved the icemaker for a backup since I really don't think that was the problem. The installation was easy and your web videos help for sure. Delivery was fast. I would definitely purchase from Appliance Parts Pros again.