We watched the videos on u tube of ice maker installation. When we installed it, we didn't get it seated in the top slots, seemed like the cord bundle was too short. During the night the ice maker fell down in the bin but it still kept filling up with water so in the morning we had a frozen stuck mess. Could. It get the ice maker out because of the ice, so we used a hairdryer to thaw everything out, reinstalled the Ice maker making sure it clicked into place. Works great now.