Eric M Long Beach , CA January 23, 2017 Appliance: Model AP2591804/AP2591744 My kenmore electric range burners were constantly on high When I called customer service your representative at Appliance Parts Pros was able to help me diagnose the problem and order the two parts that I needed. both parts arrived the next day and with helpful tutorial videos I was able to replace both the Surface Unit Switch and the Universal Element in less than 45 minutes. Thanks so much for the great service and the money you saved me. 14 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes