Ordered new drain house from AppliancePartPros (which was very reasonably priced and received sooner than expected). My husband and I watched the how to video on your site but my husband was able to reach all parts and get the hose replaced just by lifting up the washing machine and accessing everythingthrough the bottom of the washer. I do not recommend this method unless you have someone else to "spot"the washer and make sure it doesn't fall. It took him only 5 to 10 minutes to do the replacement and washer is working better than ever.