Do-It-Yourself Story

When we first noticed a small amount water on the floor of our laundry room under the washer, I removed the back access panel from the machine and ran the rinse cycle. Using a flashlight I was able to pinpoint the leak in the pump casing area. I immediately shut off the washer and drained it using the drain hose on the front. I followed the instructions in the DIY video to remove the pump casing unit and once it was out I was able to confirm that the plastic pump casing itself was cracked. When the new part arrived I reinstalled everything according to the video and again ran a rinse cycle to confirm with a flashlight that the leak was fixed - success! Reinstalling the door seal was the trickiest part because the video just says to "reinstall the door seal." I discovered that you have to start at one spot and carefully seat the seal behind the door jamb every half inch or so all the way around the perimeter. Once you have the seal fully seated, then installing the seal retaining spring according to the video instructions is easy. Total expense for the repair was $18 for the part and shipping - much cheaper than calling an appliance repairman!