Rick M East Longmeadow , MA July 12, 2016 Appliance: Model GE PERFORMANCE PROFILE REFRIGERATOR Leaky water valves Website was easy to navigate and helpful to identify correct part. I did call customer service to ask some questions and they were polite professional and knowledgeable. I didn't need the movie instruction to do th job but it was well done for the novice. I will definitely call upon this group for future needs. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes