Cheryl F Seattle , WA January 31, 2018 The two lower crisper pans and one of the frames was cracked and broken Ordered on-line from Appliance Parts Pros. I had to call the customer service line because the measurements weren't agreeing with my measurements. I was assured I was ordering the correct products for my Amana refrigerator. Customer service was very friendly, patient and helpful! Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes