Entered Model Number and scrolled through list of issues and found the one that closely matched the problem - the damper was continuously operating and made a grinding noise. Went to the parts diagram found the part and confirmed that it would work with my KitchenAid refrigerator and then viewed the video on how to remove and replace. The posted video was not specific for KitchenAid but gave sufficient information on how to access, remove and replace the part. Placed the order online and upon receipt did the swap in less than 20 minutes and all is working perfectly. HINT: Using a headband flashlight and magnetizing the two cover screws made reassembly very easy.