Lester S Boynton Beach , FL March 03, 2022 Appliance: Model 401.80084700 Microwave door wouldn't close completely or work Went on line, entered the model number and actually chatted with your competition who said it was the fan and I needed an electrician and he would be available for a $37.00 fee .I'm not a genius at repairing, but I knew it was a mechanical issue, so fortunately I found your company and the comment section told me how to get to the part and change it. Being without this appliance is tough on my wife. But the part came Sunday morning early and before she got up, it was now repaired. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes