Lisa B Boca Raton , FL September 28, 2014 We were missing 4 small screws to install our oven frame they were either lost or never received I called Appliance Parts Pros. The customer service agent was extremely helpful and found the parts within several minutes. I was pleasantly surprise to receive parts within 2 days! Awesome! Definitely recommend them. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes