I tried getting this part from my knemore microwave on the Sears site. I chatted with someone, my part was backordered and when it finally came 2 months later it was wrong. So I am out shipping for that one. Then I went to Sears store and no one could help me. Couldn't even find the part on their sketches. They told me I had to go to Orange Park store which it miles away. I got on your site and was able to see the part and find it. You shipped it immediately. Great Service. Yeah. Thank You