Helene B Hartford , CT April 14, 2015 I needed new drip pans for a magic chef electric stove Contacted your company to order replacement parts. Spoke with a representative to be sure I was ordering the right parts. I received excellent customer service on all levels and my parts arrived the next day. I was impressed beyond words. 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes