Dorene E Burke , VA December 10, 2016 I needed a new filter I ordered a filter from Appliance Pros. It arrived bent. I email the company, they sent me a new one. I am very happy with this company and will order all of my appliance parts from here in the future Thank you Dorene Ernst 10 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes