Cynthia G Petersburg , IN July 31, 2015 Needed to replace spill protectors It was n easy fix but first I had to make sure I was buying the correct ones for my cook top. I had the best customer service person ever. She wanted to make sure I had what I needed and then I would know which protecter went where. Great help!! 4 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes