Thomas S North Kingstown , RI March 27, 2015 Noise and spinning rought After watching your video and chating with your customer service person. He helped me order the correct parts for the job. The parts arrived on time and was as easy to install as the video indicated. I am very happy with the customer service, shipping and excellent videos you have. I would recommend the site to my friends and family. Thanks for an easy fix. 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes