Do-It-Yourself Story

The washer started to make a scratchy sound whenever the motor was going. I used the videos to learn how to remove & reinstall the drive belt, and, when it was off, I fiddled with the three things that it connected: Motor, Pump, and Agitator. I found that the axle on the pump was a little wobbly, so I ordered a replacement pump and watched the pump replacement video too. The parts arrived in California only two days after I ordered them, even though I asked for standard shipping. WHOOSH! I reviewed the pump video and did the work, which was extraordinarily quick and easy. The videos are wonderfully clear! Now my machine is quiet again, and I am no longer worried that it will suddenly fail, like I was before.