SHOCKED BY SERVICE CALL FEE OF $89 (PLUS PARTS AND LABOR) I TURNED TO YOUTUBE. THE TOOL DUDE WENT THRU THE WHOLE PROCEDURE AND STATED THAT ON A SCALE OF 1-10 THIS JOB WAS A 1 SO I FIGURED EVEN I COULD BE SUCCESSFUL. LOW AND BEHOLD THIS 80 YR OLD CHICK DID IT! HAD TO HAVE A LITTLE MUSCLE UNPLUGGING THE PLUG- IN PART BECAUSE IT WAS SOMEWHAT FUSED BUT OTHER THAN THAT IT WAS A SMOOTH JOB.