We ordered a new oven door handle and received it the next morning. What a great surprise! When we took the old handle off, the glass inset dropped and almost crashed to the floor. This was quite startling. What we did not know was that the plastic clip that the glass inset on the oven door rests in was also broke. It was very brittle and had cracked. We almost broke the glass, because we were unaware of the problem. We then had to order the clips in order to fix our newly found problem. Unfortunately, it was Saturday and our part did not arrive until Monday. Lesson: Remove old oven door handle and inspect all parts surrounding the oven door, this way you know all of the problems, visible and not visible, and can order what you need all at once. This was a simple fix, but definitely a two person job, one holding pieces together, other one tightening everything. Thank you Appliance Parts Pros, convenient, user friendly, and fast delivery:)