Michael K Mechanicsville , VA January 23, 2017 Pawls damaged on timer There is a plastic piece on the timer that is cylindrical that engages with the timer knob. The pawls or teeth that allows the timer knob to spin the timer were damaged such that the timer knob could not turn the timer. I used a torx tool to open the control panel and a 1/4" socket to remove a screw holding the timer on the control panel. I also used a small screwdriver to remove a plastic piece that holds the timer knob onto the timer axle. I unscrewed 4 torx screws from the top of the control panle, removed the screw holding the timer to the control panel, removed the clip holding the timer knob, pulled the timer knob off, pulled the timer indicator dial off the timer, removed the timer from the control panel, disconnected the wire harness, attached the wire harness to the new timer, attached the timer back to the control panel, put the 1/4" screw back on, put the dial indicator back on, put the timer knob and timer knob clip onto the timer, screwed the 4 torx screws back on. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes