Brad K Washington , DC January 10, 2017 The plastic supports that the spring arms attached to broke; the grille assembly would not close The comment section to this item was very helpful. Replacement literally took less than a minute. After removing the two screws on the top that held the assembly in place with a phillips screwdriver, simply shift the assembly to the left and pull out. Replace with the new assembly in reverse order. Easy. 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes