Zac J Andover , MN October 02, 2015 No problem just wanted a basket for our freezer I called twice in regards to the baskets and the order and both times the customer service was impeccable. Thank you very much. Because we are using an older freezer I had to build a mounting frame but now the baskets work great. 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes