Jane H Woodland Hillls , CA February 12, 2016 Appliance: Model KITCHEN AID REFRIGERATOR I had a refrigerator crisper drawer break I contacted Appliance Parts Pros and spoke with a very helpful customer service representative who was able to look up the part & confirm with me that it was the correct one before shipping out the replacement. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes