Arthur L Montebello , CA August 28, 2016 Appliance: Model KENMORE ELITE REFRIGORATER. Refrigerator; freezer at bottom would cool but upper section would not! after that inspection & testing was found to be a faulty light switch @ freezer door part was ordered "hassle free" ! Popped out the old switch & installed the new switch all in about 5-minutes, all in working order. Thanks to Appliance Pros. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes