Patrick T Eustis , FL August 18, 2014 Appliance: Model GE MICROVAVE Replaced assembly guide roller Opened package and sat in place. My real comment is the quality & speed of the service. I found the part online, called support to see if it was in the Florida warehouse and it arrived the next day even thought I didn't pay for next day delivery. Great support, the price was half of what GE wanted to charge, and the part was here almost instantly... This is GREAT customer service... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes