Robert C Mashpee , MA October 11, 2014 The replacement parts that were in the washer had deteriated and fallen to the bottom Replaced the delivery tube and receiver which is attached to the top wash rack. When the top wash rack is pushed in to close the washer door the seal is made to deliver the wash eater through the tube to the upper spray head. No tools required just push on the rubber components on and the unit is up and running 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes