Using a dinner knife to remove plastic Steve on the inside door. Remove the four Phillips head screws . Carefully using a dinner knife pry open the inner dorror that is resting on the glass. This may be a little stiff but it should pop open. With the inner door open carefully remove the ribbon wire connecting to circuit board for the membrane switch. On the front of the microwave door, use a dinner knife to pry off the membrane switch. Please install the new membrane switch following the reverse steps. That it and you are dne