Cleaning my parent's refrigerator since they are in their 90s. As I lift the tempered glass shelf out to clean it, it shattered into a million pieces in my hand. After cleaning the mess I am worried about finding and getting the part to replace it. Not only was Appliance Parts Pros.com the least expensive but the site was easy to use. I ordered the part with regular shipping and in just 24 hours I was putting the new part in the refrigerator and it fit perfectly. Can't get better service than that. Thank you so much!