Wendy G New Hope , PA October 03, 2014 Appliance: Model AMANA SIDE BY SIDE Shelf hook missing My repair was terrific! Your website was so user-friendly and clear that I was able to pick out the right part right away. The part arrived within a few days and installation was a breeze! I will certainly be using you again. Thank you! Wendy Gladston Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes