Elizabeth S Macomb Twp. , MI July 18, 2014 Silver ware basket let the silverware fall through the holes Purchased the new one through your company, delivered very fast, took the old one out and put the new one in. Don't have to be a brain surgeon to do this. But very thankful it was very reasonable, and delivery was very fast . Thank you again. Elizabeth Shewell 11 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes