Jasen P Houston , TX November 27, 2014 Appliance: Samsung Washer WF338AAW/XAA Samsung Washer Wf338aaw/Xaa / : Softener not draining from tray. How to replace Washer Dispenser Drawer Housing Cover Assembly. Ordered new dispenser assembly and replaced it. Fixed the problem. 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes