Karen N Weatherford , TX January 15, 2019 The step release was loose/broken off We had to replace the whole drawer. Turns out the metal on the drawer glide was broken at the junction of the step... Then replacement arrived the next day! Easy to install. Just had to take off the SS front and and handle. 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes